Terms of service

1. INTRODUCTION AND ACCEPTANCE

This agreement is a legally binding contract between EUROPEAN LISTINGS LTD (“the Company,” “we,” “us,” or “our”) and you (“the Subscriber,” “User,” or “you”). By subscribing to our newsletter, accessing the European Listings app, or purchasing any digital product via buy.europeanlistings.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree, you must cease using the service immediately.

2. DESCRIPTION OF SERVICE

European Listings provides a digital curation service. We identify, hand-pick, and organize third-party real estate listings across Europe to save users time and provide market inspiration. This information is delivered via:

• A weekly digital newsletter.

• Access to a proprietary web or mobile application.

• Digital guides and curated lists.

3. USER RESPONSIBILITY: ACCURACY OF CONTACT INFORMATION

• Provision of Correct Data: When subscribing, it is your sole responsibility to ensure that the email address provided is accurate and free of typographical errors.

• Typo/Access Issues: If you provide an incorrect email address or an address containing a typo, and as a result, you do not receive the newsletter or cannot access the digital product, EUROPEAN LISTINGS LTD shall not be held liable for non-delivery.

• Rectification Requirement: In the event of a typo, you must proactively contact us at hello@europeanlistings.com to request a correction.

• No Refund for User Error: A failure to receive the service due to an incorrect email address provided by the user does not constitute a valid ground for a refund. We will work to correct your account once notified, but the subscription fee remains non-refundable for the period prior to notification.

4. NO REAL ESTATE OR FINANCIAL ADVICE

• Informational Purpose Only: The content provided by European Listings is for general informational and aesthetic inspiration purposes only.

• Not an Estate Agent: We are not an estate agency, real estate broker, or property solicitor. We do not act on behalf of sellers, we do not show properties, and we do not negotiate sales or rental prices.

• Not a Financial Advisor: We do not provide financial, investment, legal, or tax advice. Any decision to purchase property or invest money is made solely at your own risk. We strongly recommend that you consult with licensed legal and financial professionals in the relevant jurisdiction before making any real estate transaction.

5. THIRD-PARTY LISTINGS AND LIABILITY SHIELD

• No Verification: Listings are aggregated from third-party agents, portals, and owners. While we aim for high-quality curation, we do not verify the legal status, structural integrity, or ownership rights of any property featured.

• Availability and Pricing: We cannot guarantee the ongoing availability of any property. Real estate markets move quickly; properties may be sold, withdrawn, or have their prices adjusted by the agent/owner at any time without notice to us.

• Third-Party Interactions: Your relationship with any third-party agent or seller found through our service is entirely separate from European Listings. We take zero responsibility for any disputes, financial losses, or legal issues that arise from your dealings with these third parties. We do not receive commissions from sales and are not a party to your property contracts.

6. SUBSCRIPTIONS, BILLING, AND CANCELLATION

• Automatic Renewal: All subscriptions are set to automatically renew at the end of the chosen billing cycle (monthly or annually) using the payment method on file.

• Cancellation: You may cancel your subscription at any time via your user dashboard. Cancellation will stop all future charges. You will retain access to the service until the end of your current paid billing period.

• Price Changes: We reserve the right to adjust subscription pricing. Any price changes will be communicated to you in advance and will only apply to the next billing cycle.

7. 14-DAY SATISFACTION GUARANTEE & REFUNDS

• The Right to Refund: In accordance with our commitment to customer satisfaction, we offer a 14-day refund window.

• Conditions: To claim a full refund of your initial purchase, you must email hello@europeanlistings.com within exactly 14 calendar days of your purchase.

• Clear Statement: Your email must clearly state that you are requesting a refund for your subscription.

• Digital Content Waiver: By purchasing, you request and agree that we provide you with immediate access to digital content (the newsletter and app). You acknowledge that while UK law typically limits refunds for digital content once accessed, we voluntarily provide this 14-day window as a contractual right.

• Exclusions: No refunds will be issued after the 14-day window has expired.

8. SERVICE AVAILABILITY AND LIMITATIONS

• Uptime: We strive for 100% uptime for our app and newsletter delivery but do not guarantee that the service will be uninterrupted or error-free.

• Technical Failures: We are not responsible for your inability to receive our emails due to your email provider’s spam filters, full inboxes, or server issues.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by the laws of England and Wales, EUROPEAN LISTINGS LTD and its directors shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or investment losses arising out of or in connection with the use of our service. Our total liability to you for any claim shall not exceed the total amount paid by you for the service in the 12 months prior to the claim.

10. INTELLECTUAL PROPERTY

All content, including the specific curation of lists, the layout of the newsletter, and original text, is the intellectual property of EUROPEAN LISTINGS LTD. You may not copy, redistribute, "scrape," or resell our curated data for commercial purposes without our express written consent.

11. THIRD-PARTY CONTENT & COPYRIGHT (NOTICE AND TAKEDOWN)

• Ownership of Images: All property photographs and images displayed in our newsletters, application and social media channels or other marketing material are the intellectual property of the respective real estate agents, photographers, or listing portals.

• Usage Rights: We display these images in agreement with the publishing party (either the agent directly or a property portal where the listing is publicly hosted).

• Goodwill & Removal: We respect the intellectual property rights of others. If you are a real estate agent or copyright holder and you wish for your images to be removed from our platform, please reach out to us directly at hello@europeanlistings.com. We will act promptly to honor such requests and remove the content in question.

12. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of this agreement.

13. STATUTORY DISCLOSURE

• Company Name: EUROPEAN LISTINGS LTD

• Registered Office: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom

• Company Number: 16938842

• Contact: hello@europeanlistings.com